Privacy Policy

1. Who we are

MarryMe4U ("we", "us", "the platform") operates this matrimonial website for people seeking a marriage partner. We are based in Sri Lanka and this policy is written to comply with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka.

By creating a profile you accept this policy. If you do not agree with it, please do not register.

2. What personal data we collect

Information you give us

Name, gender, date of birth, mobile number and email address
Marital status, height, weight and mother tongue
Religion and caste
Education, occupation, employer and income range
City, province and country of residence
Photographs you upload
Horoscope details including nakshatra, rashi, time and place of birth
Your partner preferences
Your written description of yourself and your ideal partner
Identity documents, if you choose to verify your account
Messages you send to other members through the platform

Information we collect automatically

Which profiles you view, shortlist and send interests to
Login times and general activity on the platform
Technical data such as browser type and device

Information from payment providers

When you pay, our payment provider PayHere processes the transaction. We receive confirmation of payment and a transaction reference. We never see or store your card number, CVV or banking credentials.

3. Sensitive personal data

Some of what we collect is sensitive under Sri Lankan law — specifically your religion, caste, identity document and photographs. We collect these only because a matrimonial service cannot function without them, and only with your consent given when you enter them.

You are never required to provide caste, income, horoscope details or an identity document. Your profile works without them, though fewer members may find you.

4. How we use your data

To create and display your matrimonial profile
To find and rank members who fit your stated preferences
To calculate horoscope (porondam) compatibility, if you provide those details
To let members send interests and, once accepted, exchange messages
To verify identity when you submit documents
To process payments and maintain your membership
To investigate reports of fake profiles, harassment or fraud
To send service notifications about your account and activity
To improve the platform using aggregated, non-identifying statistics

We do not sell your personal data to anyone, and we do not share it with advertisers or data brokers.

Other members

Your profile details are visible to other members according to the privacy settings you choose. You control three settings independently:

Photos — everyone, registered members only, or only members whose interest you have accepted
Phone number — the same three options
Profile — everyone, or registered members only

Your email address is never shown to other members.

Service providers

We share limited data with PayHere for payment processing, our hosting provider for storage, and communication providers for sending emails and messages. These providers may only use the data to perform their service for us.

Legal requirements

We may disclose data if required by Sri Lankan law, a court order, or a lawful request from authorities, or where necessary to protect the safety of our members.

6. Photographs and identity documents

Photographs you upload are displayed according to your photo privacy setting. You can delete any photograph at any time from your account.

Identity documents submitted for verification are stored outside the public area of our website and are visible only to our verification team. They are never shown to other members, never displayed on your profile, and are used solely to confirm that you are who you say you are.

7. How long we keep your data

Active accounts: for as long as your account remains open
Deleted accounts: profile data is removed within 30 days
Payment records: retained as required by Sri Lankan tax and financial law
Verification documents: deleted within 90 days of a decision
Records relating to reports of abuse: retained where needed to protect other members

8. Your rights

Under the Personal Data Protection Act you have the right to:

Access the personal data we hold about you
Correct anything inaccurate — most of this you can edit yourself
Request deletion of your account and personal data
Withdraw consent for optional data such as caste, income or horoscope
Object to certain processing of your data
Request a copy of your data in a portable format

To exercise any of these, contact us using the details below. We will respond within 30 days.

9. How we protect your data

Passwords are stored using one-way encryption and can never be read by us or anyone else
Identity documents are stored outside the publicly accessible web folder
Privacy settings are enforced at the point where data is retrieved
Card details are handled entirely by PayHere and never reach our servers
Access to member data is limited to staff who need it

No system can be guaranteed completely secure. If a breach occurs that affects your data, we will notify you and the relevant authority as required by law.

10. Cookies

We use cookies that are necessary for the platform to work — keeping you logged in and maintaining your session. We may also use basic analytics cookies to understand how the site is used. You can block cookies in your browser, but you will not be able to stay logged in.

11. Children

This platform is only for people aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover an under-18 account, we will delete it.

12. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. Significant changes will be notified to members.

13. Contact us

For any question about this policy, or to exercise your rights:

Email: support@marryme4u.com
Address: Colombo, Sri Lanka
Hours: Monday to Saturday, 9.00am – 6.00pm

If you are not satisfied with our response, you may complain to the Data Protection Authority of Sri Lanka.

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